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January 27, 2023

Jakarta: Foreign nationals can apply for a Visitor Visa for Tourism and Pre-Investment at molina.imigrasi.go.id starting Thursday, 26 January 2023. Along with the Indonesian Immigration Anniversary - which is celebrated as Immigration Service Day (HBI) 73rd, the Directorate General of Immigration (DGI) launched this new service, which comes with an online payment method.

"In addition to applying for a Visitor Visa for Tourism and Pre-Investment, foreigners can extend their Electronic Visa on Arrival (e-VOA) through the Foreigners Exit-Entry Module (Molina) website. Payment can be made using a Visa, Mastercard, or JCB credit or debit card. That way, foreigners can complete their visa applications in one process. This is one form of digitalization of public services that the Directorate General of Immigration is promoting,"
explained the Director General of Immigration, Silmy Karim, Thursday (26/01/2023).

Formerly, foreign tourists holding e-VOA had to reach the immigration office to apply for an extension of their stay permit. With this new service, foreign tourists will be more comfortable enjoying their holiday and leisure time because they can process everything anywhere and anytime, simply by using a smartphone and an internet network.

"Foreigners can apply for a Visitor Visa for Tourism and Pre-Investment without requiring a sponsor or deposit money. This service is expected to encourage tourism and investment sector growth. Immigration makes it easy for global business people and investors to explore and review potential investments before investing in Indonesia," said Silmy.

To apply for a Visitor Visa for Tourism, Pre-Investment, or e-VOA, foreigners must register an account at molina.imigrasi.go.id. After logging in, the applicant can fill out the form provided and upload the required documents. Suppose all data is confirmed to be valid. In that case, the applicant can complete the payment by following the guidelines detailed on the website. Next, the visa will be sent electronically to the foreigner's email address.

"I hope that all our efforts will contribute to the nation's progress and strengthen the country's positive image from the forefront. We are also accelerating immigration services that pay attention to people's needs through data-based analysis. It also increases digital insight to Immigration employees," he concluded.

December 15, 2022

Unlike the usual Visa on Arrival application which is submitted immediately after the foreigner enters Indonesian territory, the Electronic Visa on Arrival (e-VOA) can be submitted from anywhere via molina.imigrasi.go.idAs with eVisa, e-VOA applications can be made no earlier than 90 (ninety) days before the Foreign Citizen (WNA) arrives in Indonesia.

"The validity period for using e-VOA is 90 (ninety) days at the latest from the date of issuance. This means that foreigners can apply for an e-VOA no later than three months before the date of arrival in Indonesia. The e-VOA user can stay for 30 days from the time the entry stamp is placed on the passport," explained the Public Relations Sub-coordinator of the Directorate General of Immigration, Achmad Nur Saleh, on Thursday (15/12/2022).

Even though the submission of an e-VOA application is relatively flexible and the issuance time is fast, Achmad advised foreigners not to make an application in the middle of their trip to Indonesia. This is to ensure that the foreigner has actually held the e-VOA before arriving in Indonesia.

Read also : Foreigners must pay attention to this before applying for e-VOA

"There were several cases found by e-VOA applicants whose requests were a little delayed, especially when making payments. This is usually caused by the card being rejected by the bank, wrong CVV, wrong PIN or the previous bill has not been paid. It is better to make an application before foreigners leave their country of origin because they can anticipate these risks," he said.

In certain urgent situations, for example when foreigners must immediately make sudden visits for business meetings but there is not enough time, foreigners can still apply for a Visa on Arrival offline. VoA counters in the arrival areas at an airport and seaport continue to serve Visa on Arrival applications offline.

To apply for an e-VOA, foreigners need to prepare a softcopy of their passport biodata page (JPG/JPEG/PNG format), a passport-size photo of themselves (JPG/JPEG/PNG format) and a debit/credit card bearing the Visa/Mastercard/JCB logo. The card used for payment does not have to be in the person's name, as long as the card is valid and has a 3D Secure System so that it can be used for international transactions.

Reporter: Ajeng Rahma Safitri
Editor: Muhammad Fijar Sulistyo

December 14, 2022

Electronic Visa on Arrival (e-VOA), which was officially opened on November 10, 2022, provides convenience and flexibility to foreign nationals who wish to travel or have business visits to Indonesia. In order for foreigners to be able to apply for e-VOA smoothly, some of the following detailed requirements and application procedures need to be considered carefully. "Based on the information received from the public complaint and information service team, a number of e-VOA applications experience problems because the format of the documents uploaded by the applicants was incorrect. For example, passport biodata page documents must be in image format (JPG/JPEG/PNG), but many upload them in PDF format," explained the Public Relations Sub-coordinator of the Directorate General of Immigration, Achmad Nur Saleh, Wednesday (14/12/2022).

Achmad informs applicants, both foreigners and Indonesian citizens, applying for e-VOA to read the information and guidelines listed on this page https://molina.imigrasi.go.id/front/faq.In addition to the application guide, the page also provides a list of 86 countries of e-VOA subjects along with a list of Immigration Checkpoints (TPI) as the point of entry for e-VOA holders.

Read also : Multiple Entry Visas Can Be Used for Business and Tourism Visits

"For payment, foreigners can use a debit/credit card bearing the Visa, Mastecard or JCB logo. The card used does not have to be in the name of the applicant, but make sure the card has a 3D Secure System and can be used for international transactions," he advised. The use of appropriate payment instruments greatly influences the smoothness of the e-VOA issuance process. If the applicant has ensured that the card used is correct but is still experiencing technical problems, the applicant can contact Live Chat www.imigrasi.go.id or E-Mail humas@imigrasi.go.id to ensure the status of the application and problem resolution procedures.

"In general, problems with e-VOA payments occur because the applicant's means of payment has been declined by the bank. As confirmed by some of the banks, the causes include incorrect CVV, wrong PIN, expired card or unpaid previous bill. In this case, the applicant will be asked to resubmit their application," he said.

Reporter: Ajeng Rahma Safitri
Editor: Muhammad Fijar Sulistyo

December 6, 2022

JAKARTA (06/12) – The bogus website to apply for the electronic visa on arrival (e-VOA) https://www.indonesia-evoa.com appears in the top searches of the Google search engine. Foreigners are asked to be cautious. The e-VoA officially took effect from Thursday (10/11/2022), which was regulated in the circular letter of the Acting Director General of Immigration number IMI-0764.GR.01.01 of 2022. During the trial period on 4 – 9 November 2022, 1,719 e-VOA were issued, and 378 foreigners entered Indonesia using e-VOA through Soekarno-Hatta and I Gusti Ngurah Rai Airport.

"Just like the e-VOA payment mechanism, foreigners can also make payments through the payment gateway mechanism on this fake site. It is considered a cybercrime, and we are coordinating with related agencies to address this case," Explained Acting Director General of Immigration Widodo Ekatjahjana.

Previously only citizens from 46 countries were eligible for e-VOA. Later, following the issuance of regulations regarding the addition of countries, there are foreigners from 86 countries who are vulnerable to being the target of fraud on the fake e-VOA website. The e-VOA is valid for tourism, government assignments, business talks, purchase of goods, meetings, and transit purposes. The VOA can be extended once for another 30 days.

"We remind you again, the official website for e-VOA application is only at molina.imigrasi.go.id. The fake website www.indonesia-evoa.com was created by irresponsible individuals to make profits," Widodo concluded.

December 6, 2022

JAKARTA – Nongsa Resorts, which consists of Nongsa Point Marina, Turi Beach Resort and Nongsa Villa, responded positively to the Multiple Entry Visa policy, which was relaunched on Monday, November 28, 2022. The Multiple Entry Visa policy is considered to have the potential to encourage more tourists to Nongsa, Batam, which will have a better economic impact.

"Nongsa as Indonesia's front page in the Riau Islands requires a special immigration policy. This will serve as a springboard for the development of tourism business in Nongsa in particular and in the Riau Islands in general," said Acting Director General of Immigration, Widodo Ekatjahjana, Tuesday (06/12/2022).

In the period of October and November 2022 alone, he added, Nongsa contributed more than 200 million Rupiah to Non-Tax State Revenue (PNBP) from Visa on Arrival paid by tourist guests.

According to the Director of Nongsa Resorts Group, Gerald Hendrik, the immigration policy, especially the Visa on Arrival, has the potential to improve the overall economy in the Riau Islands. The high frequency of tourists entering and leaving the Riau Islands will not only pay for their hotel costs, but also shopping outside the accommodation area, and this will help food and beverage entrepreneurs and MSMEs.

"I believe this policy will help improve the economy as a whole in the Riau Islands. Especially if there is a VOA option with a shorter visit period and a cheaper fees. This facility will certainly have a good impact on tourist and business people who travel only for a short duration per arrival but with high frequency," he said.

Apart from that, the Second Home Visa policy will also certainly bring fresh air to the property business and foreign entrepreneurs doing business remotely, including digital nomad tourists and international senior tourists.

Widodo stressed that the Second Home Visa is not intended for foreigners who will work in companies in Indonesia and get income from this job. Foreigners who are interested in using the Second Home Visa need to deposit an immigration guarantee fee of IDR 2 billion at a state-owned bank (BNI/BRI/Mandiri/BTPN). Foreigners must first open an account at one of these banks before depositing immigration guarantees.

“Immigration guarantees can also be in the form of luxury properties proved with their certificates of ownership. For foreign retirees who have lived in Indonesia for a long time and already own houses, land, condominiums or other property assets, they can use these assets as collateral and convert their residence permit into a Second Home Visa," he continued.

Reporter: Ajeng Rahma Safitri
Editor: Achmad Nur Saleh

November 22, 2022

JAKARTA – 7 South Korean (South Korean) citizens are suspected of misusing Visas on Arrival (VoA) to work. Immigration officers secured the South Korean citizen on Monday (21/11) after holding a talent search event at a shopping center in Jakarta.

Acting Director General of Immigration Widodo Ekatjahjana revealed that the foreigners who abused VoA for work were a creative team from a production house. They were employed in Indonesia to work in a talent search event broadcast live on KBS Korea television station.

"The six creative team members are using VoA. They were hired by two South Korean citizens, one a VoA holder and the other a temporary stay permit holder (KITAS). In total, we have secured eight South Korean passports," said Widodo in Jakarta on Tuesday (22/11/2022).

Widodo's statement was in response to a video circulating in the community showing officers taking the four South Korean citizens forcibly. After further investigation, they admitted that they were instructed by the agent who brought them to Indonesia to pretend they didn't know about their visa condition when immigration officers took them.

"So far, the officers' actions have been according to the procedure because there was resistance from the foreigners. However, I still ordered the Immigration Law Enforcement Director to review and inspect the immigration officers who were on duty then," Widodo explained.

Widodo added, "If in the future elements of abuse of authority are found by officials, we will impose sanctions on them in accordance with the applicable laws and regulations."

Widodo also ordered the Director of Immigration Supervision and Enforcement to take firm steps by examining the agents/administrators who sponsored the four South Korean citizens according to the law.



November 16, 2022

JAKARTA – Electronic Visa on Arrival (e-VoA) can be used for 90 days since the date of issuance. This is the meaning of the "valid from" and "valid until" on e-VoA. This is also what distinguishes e-VoA from conventional VoA.

"So like e-visa, e-VoA holders have the opportunity to use the e-VoA within 90 days. It can be seen in the valid from and valid until information on each e-VoA," explained the Public Relations Sub-coordinator of the Directorate General of Immigration, Achmad Nur Saleh.

E-VoA (molina.imigrasi.go.id) has officially been effective since Thursday (10/11/2022), which is regulated in a circular letter of the Acting Director General of Immigration number IMI-0764.GR.01.01 of 2022. Previously, during the trial period on 4 – 9 November 2022, 1,719 e-VOA had been issued and 378 foreign nationals using e-VOA had entered Indonesian Territory through Soekarno-Hatta and I Gusti Ngurah Rai International Airport.

In contrast to the number of countries using conventional VoA (86 countries), only 46 countries can enjoy e-VoA facilities, including Australia, South Africa, the United States, Saudi Arabia, Argentina, Austria, Netherlands, Belgium, Brazil, Czech Republic, Denmark. , Finland, Hungary, India, England, Ireland, Italy, Japan, Germany, Canada, South Korea, Lithuania, Malaysia, Morocco, Mexico, Egypt, Norway, Oman, France, Poland, Portugal, Romania, Russia, New Zealand, Singapore , Spain, Sweden, Switzerland, Taiwan, Timor Leste, China, Tunisia, Turkiye, Ukraine, United Arab Emirates and Greece.

There are 17 Immigration Checkpoints, both the airports and seaports designated to facilitate e-VoA. Six of them are airports, namely Juanda, Surabaya; Kualanamu, Medan; Ngurah Rai, Bali; Sam Ratulangi, Manado; Soekarno-Hatta, DKI Jakarta; and Yogyakarta. The remaining 11 are seaports in Riau Islands, namely: Bandar Bentan Telani Lagoi, Bandar Seri Udana Lobam, Batam Center, Batu Ampar, Citra Tri Tunas, Kabil, Senimba Bay Marina, Nongsa Marine Terminal, Sekupang, Sri Bintan Pura, and Tanjung Balai Karimun.

E-VoA payments are made non-cash through a payment gateway mechanism. Foreigners can pay using a mastercard/visa/JCB debit/credit card.

"Just like conventional VoA, e-VoA is valid for 30 days and can be used for six types of activities, namely tourist visits, visits for government duties, visits for business talks, visits to purchase goods, visits to meetings and transit. The maximum extension is one time, for the next 30 days, "concluded Achmad. Foreigners with the intention of activities outside the scope of this are welcome to apply for the type of visa according to the provisions.


Reporter: Elyan Nadian Zahara

Editor: M. Fijar Sulistyo

November 15, 2022

Foreigners holding Visa on Arrival can stay longer in Indonesia by extending their residence permit at the nearest immigration office. This was conveyed by the Director of Immigration Stay Permits, Yunidar Pramella Pasaribu, during the inspection of the G20 Immigration Checkpoints at Ngurah Rai International Airport on Tuesday (15/11/2022).

Pramella explained that foreigners can stay longer, a total of 60 days, by applying for a stay permit extension at the immigration office where they live. Extensions can be made before the expiration of the stay permit.

“Pemegang VOA diberi izin untuk tinggal di Indonesia selama 30 hari dan bisa memperpanjang izin tinggalnya selama 30 hari ke depan dengan memperpanjang izin tinggalnya. Untuk perpanjangan tersebut dikenakan biaya sebesar lima ratus ribu rupiah,” jelas Pramella.

"VOA holders are given permission to stay in Indonesia for 30 days and can extend their stay permit for the next 30 days by extending their residence permit. For this extension, a fee of five hundred thousand rupiah will be charged, "explained Pramella.

After making a payment, the applicant will undergo a process of taking photos and fingerprints. If the process of extending the residence permit is complete, the applicant can take his passport back. Pramella advised the applicant to apply for an extension a few days before his stay permit expired so as not to be subject to an overstay fine of IDR 1,000,000 per day.

"We suggest extending the stay permit 5 or 7 days before the stay permit expires," she said.

As is known, foreigners from 86 countries are included as VOA subjects, namely South Africa, Albania, the United States, Andorra, Saudi Arabia, Argentina, Australia, Austria, Bahrain, the Netherlands, Belarus, Belgium, Brazil, Brunei Darussalam, Bosnia Herzegovina, Bulgaria, Czech, Chile, Denmark, Ecuador, Estonia, Philippines, Finland, Hong Kong, Hungary, India, England, Ireland, Italy, Iceland, Japan, Germany, Cambodia, Canada, Colombia, South Korea, Croatia, Kuwait, Laos, Latvia, Liechtenstein , Lithuania, Luxembourg, Maldives, Malaysia, Malta, Morocco, Mexico, Egypt, Monaco, Myanmar, Norway, Oman, Palestine, France, Peru, Poland, Portugal, Qatar, Romania, Russia, San Marino, New Zealand, Serbia, Seychelles , Singapore, Cyprus, Slovakia, Slovenia, Spain, Suriname, Sweden, Switzerland, Taiwan, Thailand, Timor Leste, China, Tunisia, Turkey, United Arab Emirates, Uzbekistan, Ukraine, Vatican, Vietnam, Jordan and Greece.

Meanwhile, 46 countries are included as countries whose citizens can apply for an electronic VOA (e-VOA) online through the site molina.imigration.go.id and then you can make payments with a credit/debit card bearing the Mastercard, Visa, or JCB logo. These countries include: South Africa, United States, Saudi Arabia, Argentina, Australia, Austria, Netherlands, Belgium, Brazil, Czech, China, Denmark, Finland, Hungary, India, United Kingdom, Ireland, Italy, Japan, Germany, Canada, South Korea, Lithuania, Malaysia, Morocco, Mexico, Egypt, Norway, Oman, Poland, Portugal, France, Romania, Russia, New Zealand, Singapore, Spain, Sweden, Switzerland, Taiwan, Timor Leste, Tunisia, Turkey, Ukraine, United Arab Emirates, and Greece.

November 10, 2022

BALI – The Electronic Visa on Arrival (e-VoA) service is an improvement that is in line with the improving Indonesian economy among the G20 member countries. The Deputy Minister of Law and Human Rights, Edward Omar Sharif Hiariej, conveyed the statement while opening the launch of e-VoA in Nusa Dua, Bali, on Thursday

Coordinating Minister for Maritime Affairs and Investment Luhut Binsar Pandjaitan attends the inauguration ceremony with Deputy Minister of Tourism and Creative Economy Angela Tanoesoedibjo.

Luhut said that e-VoA was a breakthrough in facilitating foreign investment to enter Indonesia. "This is a good start that needs to be enhanced. Immigration is the face of Indonesia, and the world is looking at Indonesia differently because an extraordinary transformation is going on here," said the Minister.

Foreign Citizens can apply for an e-VoA through the website-based application  molina.imigrasi.go.idAfter filling out the application form, they can directly proceed to the payment page and make online transactions using a Visa, Mastercard, or JCB credit card or debit card. After making the payment, the officer will verify their e-VoA application, and if approved, a notice will be sent to applicants by the system. Furthermore, Foreigners download the approved e-VOA and show it at the Immigration Border Control when entering Indonesia.

Citizens from forty-six countries are eligible to apply for e-VOA in the initial stages of implementation of this policy. These countries include South Africa, the United States of America, Saudi Arabia, Argentina, Australia, Austria, Netherlands, Belgium, Brazil, the Czech Republic, China, Denmark, Finland, Hungary, India, the United Kingdom, Ireland, Italy, Japan, and Germany.

Also, Canada, South Korea, Lithuania, Malaysia, Morocco, Mexico, Egypt, Norway, Oman, Poland, Portugal, France, Romania, Russia, New Zealand, Singapore, Spain, Sweden, Switzerland, Taiwan, Timor Leste, Tunisia, and Turkiye, Ukraine, United Arab Emirates, Greece.

Six airports are ready for e-VoA: Juanda, Surabaya; Kualanamu, Medan; Ngurah Rai, Bali; Sam Ratulangi, Manado; Soekarno-Hatta, Jakarta; Yogyakarta, Yogyakarta.

As for Seaports, there are 11 designated ports to facilitate e-VoA. include:
Bandar Bentan Telani Lagoi, Riau Islands; Bandar Seri Udana Lobam, Riau Islands; Batam Centre, Riau Islands; Batu Ampar, Riau Islands; Citra Tri Tunas, Riau Islands; Kabil, Riau Islands; Marina Bay Senimba, Riau Islands; Nongsa Marine Terminal, Riau Islands; Sekupang, Riau Islands; Sri Bintan Pura, Riau Islands; Tanjung Balai Karimun, Riau Islands.

With e-VoA, foreigners are convenient to lodge and pay for a visa on arrival without hassle. e-VoA is expected to attract foreign tourists and business people from around the globe to Indonesia. Innovation in immigration services is an encouragement that will positively impact the country's economy.