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Monthly Archives: January 2023

January 30, 2023

Jakarta: Foreign citizens who enter Indonesia using an Electronic Visa on Arrival (e-VOA) now do not need to process an extension at the immigration office. To be able to stay in Indonesia for the next 30 days, they only need to apply for an e-VOA extension via the molina.imigrasi.go.idwebsite. No need to scan proof of entry (stamp) from the Immigration Checkpoint.

"Foreigners who use e-VOA to enter Indonesia have their data recorded in the immigration system. Thus, they do not need to upload proof of entry on their passport when applying for an e-VOA extension on the Molina (Foreigner Mobility Module) website," said the Public Relations Sub-coordinator of the Directorate General of Immigration, Achmad Nur Saleh, Monday (30/01/ 2023).

The e-VOA extension process is similar to an application made before a foreigner enters Indonesian Territory. E-VOA holders log in to the website molina.imigrasi.go.id, click the 'Extend' button, then follow the instructions listed. Make sure all the data entered is correct.

Read also : WNA Kini Bisa Langsung Ajukan Visa Kunjungan dan Perpanjangan di Website Molina Imigrasi

"Furthermore, payments can be made directly online using a Visa, Mastercard, JCB network, or debit card included in the Visa. After the payment is complete, the foreigner will receive an e-VOA digital document extended via an email address," he explained.

Electronic Visa on Arrival is valid for 30 days and can only be extended 1 (one) time for the next 30 days. Therefore, Achmad advised foreigners who have extended their e-VOA must leave Indonesian Territory before the expiration date.

"If you want to extend through this website, the foreigner concerned must already have an e-VOA and have entered Indonesian Territory," he said.

Reporter: Ajeng Rahma Safitri
Editor: Muhammad Fijar Sulistyo

January 27, 2023

Jakarta: To build a new face of service with the Immigration Customer Experience paradigm, the Directorate General of Immigration (DGI) held a policy brief discussion and preparation on Thursday (19/01/2023) during the National Evaluation and Consolidation Meeting (REKN). To provide public services that are in line with President Joko Widodo's Vision and Mission, Immigration will develop an ideal business process according to the needs and demands of the community based on the applicable regulations.

"From the service aspect, Immigration needs to change the perspective of services. It must be faster, more precise, and more reachable and reduce face-to-face meetings so that the community's need for Immigration services will be arranged effectively and efficiently by the DGI. In this case, a change in digital mindset and digital literacy skills is a must for Indonesian Immigration employees, "explained the Director General of Immigration, Silmy Karim, Tuesday (23/01/2023).

Silmy continued that in the future, Immigration will endeavor to integrate digital-based services to make users easier to access and more convenient. Immigration services in the form of SuperApps are expected to become The New Immigration Experience.

Indonesian Immigration also continues to learn from best practices on how they manage changes in their immigration policies so that they can support their country's competitiveness in the global arena. An example that has been implemented in several countries today is the golden visa policy, which collaborated with investment policies through visa ease incentives that will indirectly impact the national economy.

"Therefore, the National Immigration Evaluation and Consolidation Meeting, which was held at the Shangri La Hotel Jakarta from 18-20 January, were intended to assemble immigration policy inputs that were in line with the vision of the President of the Republic of Indonesia. Our priority is tangible and implementable national development in 2023 to 2024," he concluded.

Public Relations of the Directorate General of Immigration

January 27, 2023

Jakarta: Foreign nationals can apply for a Visitor Visa for Tourism and Pre-Investment at molina.imigrasi.go.id starting Thursday, 26 January 2023. Along with the Indonesian Immigration Anniversary - which is celebrated as Immigration Service Day (HBI) 73rd, the Directorate General of Immigration (DGI) launched this new service, which comes with an online payment method.

"In addition to applying for a Visitor Visa for Tourism and Pre-Investment, foreigners can extend their Electronic Visa on Arrival (e-VOA) through the Foreigners Exit-Entry Module (Molina) website. Payment can be made using a Visa, Mastercard, or JCB credit or debit card. That way, foreigners can complete their visa applications in one process. This is one form of digitalization of public services that the Directorate General of Immigration is promoting,"
explained the Director General of Immigration, Silmy Karim, Thursday (26/01/2023).

Formerly, foreign tourists holding e-VOA had to reach the immigration office to apply for an extension of their stay permit. With this new service, foreign tourists will be more comfortable enjoying their holiday and leisure time because they can process everything anywhere and anytime, simply by using a smartphone and an internet network.

"Foreigners can apply for a Visitor Visa for Tourism and Pre-Investment without requiring a sponsor or deposit money. This service is expected to encourage tourism and investment sector growth. Immigration makes it easy for global business people and investors to explore and review potential investments before investing in Indonesia," said Silmy.

To apply for a Visitor Visa for Tourism, Pre-Investment, or e-VOA, foreigners must register an account at molina.imigrasi.go.id. After logging in, the applicant can fill out the form provided and upload the required documents. Suppose all data is confirmed to be valid. In that case, the applicant can complete the payment by following the guidelines detailed on the website. Next, the visa will be sent electronically to the foreigner's email address.

"I hope that all our efforts will contribute to the nation's progress and strengthen the country's positive image from the forefront. We are also accelerating immigration services that pay attention to people's needs through data-based analysis. It also increases digital insight to Immigration employees," he concluded.

January 20, 2023

Jumat, 20 Januari 2023

JAKARTA – Masyarakat yang mengurus paspor di Kantor Imigrasi Jakarta Timur tidak perlu lagi mengambil paspor ke kantor imigrasi dengan adanya layanan pengiriman paspor via Marketplace, Tokopedia. Hal tersebut diungkapkan Kepala Kantor Imigrasi Kelas I TPI Jakarta Timur, Berthi Mustika melalui wawancara dengan media pada kanal Youtube, Oktober (2022) lalu.

“Sudah sejak tahun 2016 kami bekerja sama dengan jasa kurir seperti PT Pos Indonesia untuk pengiriman paspor yang sudah jadi,” jelas Berthi.

Di sisi lain, pengiriman paspor via marketplace Tokopedia merupakan hal yang diinisiasi beberapa bulan terakhir. Merujuk pada informasi Toko pada marketplace, Koperasi Pegawai Kantor Imigrasi Jakarta Timur sebagai penyedia produk layanan diketahui telah beroperasi sejak Desember 2022.
Pemohon yang ingin menggunakan jasa kurir via Tokopedia dapat menggunakan jasa pengiriman paspor via Kurir dengan ketentuan:

1. Mengirimkan foto/hasil scan bukti pembayaran. Pastikan kualitas foto baik/tidak blur;
2. Menuliskan alamat pengiriman paspor secara rinci serta kontak yang dapat dihubungi;
3. Paspor akan dikirimkan empat hari kerja setelah tahap pengambilan foto dan sidik jari biometrik dilakukan;
4. Layanan tidak berlaku untuk penggantian paspor karena rusak/hilang.

Untuk mendapat layanan ini, pemohon bisa mencari akun toko Koperasi Pegawai Kantor Imigrasi Jakarta Timur di Tokopedia, kemudian memilih produk “Pengiriman oleh Koperasi Pegawai Kantor Imigrasi Jakarta Timur”.

Biaya yang dikenakan untuk jasa ini sebesar Rp. 30.000,- sudah meliputi layanan penguasaan pengambilan paspor oleh orang di luar Kartu Keluarga, termasuk meterai; jasa pengemasan paspor; jasa petugas koperasi serta biaya alat tulis kantor yang dipakai untuk pengemasan. Biaya tersebut belum termasuk ongkos kirim sesuai ekspedisi yang dipilih oleh masyarakat.

Sebagai gambaran waktu estimasi pengiriman paspor adalah sebagai berikut:

1. Pemohon yang melakukan foto di hari Senin, akan dikirimkan paspornya pada hari Jumat;
2. Pemohon yang melakukan foto di hari Selasa, akan dikirimkan paspornya pada hari Senin;
3. Pemohon yang melakukan foto di hari Rabu, akan dikirimkan paspornya pada hari Selasa;
4. Pemohon yang melakukan foto di hari Kamis, akan dikirimkan paspornya pada hari Rabu;
5. Pemohon yang melakukan foto di hari Jumat, akan dikirimkan paspornya pada hari Kamis.

Ketentuan tersebut berlaku dengan tidak menghitung hari libur nasional dan tanggal merah. Masyarakat bisa memperoleh informasi lebih lanjut terkait layanan ini di nomor Whatsapp 089523539798. Selain itu Kantor Imigrasi Jakarta Timur juga menyediakan layanan whatsapp informasi/pengaduan di nomor 08111477756 serta media sosial di Instagram (@imigrasijaktim) dan Twitter (@imigrasi_jaktim). Perlu dicatat, layanan ini tidak berlaku untuk penggantian paspor karena rusak/hilang.

Reporter: Elyan Nadian Zahara
Editor: M. Fijar Sulistyo

January 20, 2023

JAKARTA – Abdullah Azwar Anas, Menteri PAN dan RB ajak imigrasi menjadi model reformasi birokrasi berdampak. Ajakan tersebut disampaikan dalam Rapat Konsolidasi Nasional Imigrasi di Hotel Shangrilla – Jakarta, Kamis (19/01). Dalam paparannya, Azwar menyampaikan fokus presiden terhadap pembenahan imigrasi.

“Tiga bulan yang lalu saya dapat perintah dari Pak Presiden untuk meninjau proses bisnis imigrasi dari seluruh dunia, karena proses bisnis imigrasi harus berubah nanti kita lihat di paparan tata kelolanya seperti apa,”

Lebih lanjut Azwar menyinggung mengenai arahan presiden Jokowi mengenai reformasi biriokrasi, khususnya birokrasi yang berdampak. Kementerian PAN dan RB menerjemahkan arahan tersebut menjadi beberapa turunan, salah satunya adalah penguatan Sistem Pemerintahan Berbasis Elektronik (SPBE). Maksudnya adalah, bagaimana arsitektur SPBE menopang RB Tematik. Di antaranya adalah RB penanggulangan kemiskinan, peningkatan investasi dan percepatan prioritas aktual presiden.

“Setiap hari kita sibuk kerja. Datang pagi pulang malam, tapi apa dampak langsungnya kepada masyarakat? Dampak langsung yang bisa kita lihat adalah menurunnya angka kemiskinan. Tapi apa? ternyata selama ini RB belum bisa menurunkan angka kemiskinan secara signifikan,” papar Azwar.

Oleh karena itu Azwar menjelaskan bahwa Presiden mengharapkan arah kebijakan keimigrasian di tahun 2023 bisa mendukung penanggulangan kemiskinan, peningkatan investasi dan percepatan prioritas aktual presiden. Melalui fungsi sebagai fasilitator pembangunan ekonomi masyarakat, Imigrasi diharapkan bisa menjadi role model RB berdampak melalui penyederhanaan birokrasi dan transformasi pelayanan.

Reporter: Elyan Nadian Zahara
Editor: Achmad Nur Saleh

January 20, 2023

JAKARTA – Menteri Kesehatan Budi Gunadi Sadikin bagikan wawasan dan pengalamannya dalam transformasi sistem kesehatan Indonesia kepada jajaran keimigrasian, Kamis (19/01/2023). Pada hari kedua pelaksanaan Rapat Evaluasi dan Konsolidasi Nasional (REKN) dalam rangka Hari Bhakti Imigrasi Ke-73, Ditjen Imigrasi menggandeng narasumber berpengalaman di bidangnya untuk menjadi rujukan transformasi digital menyeluruh di Imigrasi.

Penggalakan digitalisasi sistem kesehatan terintegrasi terjadi semasa Pandemi Covid-19, di mana tuntutan untuk kategorisasi kondisi kesehatan masyarakat sangat mendesak. Kemenkes menginisiasi Platform Integrasi dan Standardisasi Bernama SATUSEHAT, sebuah platform yang mendorong interoperabilitas data di seluruh ekosistem sektor kesehatan sehingga dapat bermanfaat secara lebih luas dan menghasilkan dampak optimal.

“Indonesia juga telah mengeluarkan sertifikat vaksinasi internasional sesuai dengan standar WHO yang dapat terbaca oleh negara lain melalui kode QR. Beberapa data yang terdapat pada sistem tersebut antara lain nomor serial unik, QR Code, nama, NIK, nomor paspor, tanggal lahir, tipe vaksin dan lainnya,” jelas Budi.

Sementara itu, Kepala Kebijakan Publik dan Hubungan Pemerintah, Hilmi Adrianto menyampaikan bahwa pihaknya berupaya melakuan percepatan digitalisasi layanan publik. Beberapa program yang dikenal luas yaitu pembayaran Penerimaan Negara Bukan Pajak (PNBP) secara elektronik melalui aplikasi Tokopedia dan program kartu prakerja.

“Dalam prosesnya, Tokopedia menjalankan best practices seperti kolaborasi antar stakeholders (sinergi antara pihak pemerintah dan swasta), digital literacy yang mencakup keterampilan, keamanan, etika dan budaya digital, end-to-end service yaitu layanan yang terintegrasi dengan berbagai ekosistem pendukung serta keselarasan antara kebijakan dan regulasi terhadap perkembangan ekosistem digital,” pungkas Hilmi.

Melalui kegiatan yang diselenggarakan secara hybrid ini, diharapkan board of directors, kepala kantor hingga petugas imigrasi memiliki pemahaman dasar sebelum akselerasi menuju ruang digital terintegrasi.

January 19, 2023

Jakarta: Director General of Immigration Silmy Karim urges all stakeholders of agencies to realize upstream-to-downstream digitalization within Indonesian Immigration. In the briefing delivered at the National Evaluation and Coordination Meeting (REKN) on the 73rd Immigration Service Day series events, Silmy said Immigration made specific communications with Angkasa Pura regarding the management of auto gates at international airports.

"Immigration must be shifting, meaning we are digitalizing, focusing on contributing to the economy through satisfactory and user-friendly services. Digitalization will also be weighty in law enforcement, surveillance, and immigration intelligence. That way, Immigration's strength in guarding Indonesia's border will be even more solid," said the Director on Wednesday (18/01/2023) afternoon.

Immigration also coordinates and assembles various preparations for implementing the Golden Visa. This visa is a new form of the Second Home Visa, targeting international investors, business people, global talents, and international elderly tourists who meet the criteria. The Golden Visa is a 'golden ticket' for potential individuals from various countries to develop capital, leading to increased employment opportunities and national economic development.

"Paying for online visa extensions, online stay permits, and overstays, I hope in the future, can be done using a credit card. This payment mechanism needs support from related agencies to implement the program. We will try to discuss it further," he said.

Apart from conveying the progress of the programs being implemented, Silmy expressed his high hopes to the heads of the Immigration Office and the Immigration Board of Directors, who were present. According to him, it is not impossible that one day all immigration services will be available digitally and can even be stored in the application.

"I dream that one day Indonesian Immigration will be significantly advanced, evolving as a good model for other countries. I hope that one day our passports will be able to use an application so that it will be even easier. The physical passport is still there, but it can also be represented by an application, for example, using a QR Code, as in Qatar. At the airport, there is also a fast auto gate to lessen dependence on humans," he said.

"Later, we will prepare some programs (immigration services) allowing foreigners to enjoy holidays and do business in Indonesia. We will continue to develop big data and particular supporting systems," he concluded.

On this occasion, the Director General of Immigration also conveyed his initiative to improve the interest of Immigration employees. Silmy is currently establishing communication with stakeholders regarding the use of budget, IT, and employee welfare with the hope that this can be implemented at Immigration.

"Finally, President Joko Widodo specifically asked me to learn more about Immigration in the United Arab Emirates (UAE). I will explore their privileges, in addition to Immigration in Qatar and Singapore which I will also use as a reference to bring Indonesian Immigration to the forefront," he concluded.

Public Relations of the Directorate General of Immigration